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Trellis Associates respects the privacy of our employees, our suppliers and our clients in all aspect of our business operations. Trellis Associates is committed to ensuring the information we collect about or on behalf of all these individuals remains secure and protected when providing services to our clients. The personal information is only collected, used and disclosed by Trellis Associates in accordance with this Privacy Policy. Our policy is also designed to conform to the requirements of the Canadian privacy laws.

Purpose for Collecting Personal Information

As a job seeker using Trellis Associates' services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, your resume, and a description of the type of work you are looking for, your file may include the following:
  • Our interview notes.
  • Information obtained through reference and background checks.
  • Education records.
  • Reference letters.
  • Skill testing results.

For temporary staffing arrangements, Trellis Associates also requires the following:

  • Information required for payroll services, including banking details, tax deductions and vacation allowances.
  • Information about you and your beneficiaries, as required, to enroll in our benefits packages.

Use of Information

Trellis Associates uses your personal information to:

  • Understand your qualifications, needs and preferences.
  • Find the best job opportunities for you that will give you the job satisfaction you are looking for.
  • Fulfill our clients' requests for information about job candidates.
  • Provide you with appropriate training or career transition services.
  • Assess and develop our business and operations to better service job seekers and our clients.
  • Provide payroll and other HR functions to you, for temporary staffing arrangements.

Trellis Associates never collects more personal information than is needed to fulfill these purposes, unless requested by the client and consented to by the job seeker.

Disclosure of Personal Information

Your personal information will never be traded, sold or leased by Trellis Associates to any external companies without first obtaining your written consent. Your information is only disclosed for Trellis Associates' legitimate business purposes or as required to meet legal and regulatory requirements, for example to comply with a court order.

In the normal course of business, Trellis Associates will disclose your personal information to its clients when it feels there is a potential for job placement. As a job seeker, you are relying on us to share such information. Trellis Associates will only provide your information to employers if there is a job opening that is well-suited for you, and we will only provide information required and requested to make an informed decision regarding a job candidate.

We may share information with our affiliates, partners, contractors or other companies (collectively "representatives") that we use to provide full staffing services. However, we only disclose limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every contract we enter into with a representative clearly outlines the representative's obligation to protect your personal information and live up to the principles of privacy.

  • Examples of companies Trellis Associates shares your limited personal information with include:
  • Organizations that perform background checks including criminal, educational and credit checks as required by the client.
  • An outsourced payroll service provider, for temporary staffing arrangements.
  • Employee testing centers.

Consent

Having read this policy and by using our services and providing us with your personal information, Trellis Associates implies your consent to the collection, use and disclosure of your personal information as specified herein.

Wherever possible and when necessary, Trellis Associates obtains your express consent for particular uses and disclosures. For example, we obtain your express, written consent before releasing your information to a third party who provides background checks on potential employees.

Trellis Associates implies your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your resume for reference checking purposes, we will not seek your express consent before checking these references.

Retention of your Personal Information

We retain your information as long as you are using our placement services, or longer if required by law. For temporary workers, that means we retain all your information as long as you remain on our payroll, and for seven years thereafter. For permanent placements, we retain your information for one year after you accept a permanent employment position.

Security

We have staff procedures and policies in place to ensure that your personal information, in both paper and electronic format, are secure. Trellis Associates protects the personal information given through various security practices and measures. For example, we require the following:

  • Filing cabinets remain locked at all times.
  • Access to electronic and paper files is limited on a need-to-know basis depending on job function.
  • Password selection criteria and expiry make unauthorized access more difficult.
  • Staff training on the importance of privacy and security is undertaken regularly.

Through our website, you can ask questions about our services, and provide information about yourself, such as your resume using the email option. If you provide personal information to us via unencrypted e-mail you should be aware of the inherent risks of interception over which we have no control.

Access to your Personal Information and Accuracy

Trellis Associates relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks. You may at any time make a written request for access to your personal information. Upon payment of a small administrative fee, we will provide you with a copy of the personal information we have on file.

Trellis Associates strives to maintain accurate records of your personal information, however, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up to date information. Write to the address below and let us know of any personal information you have given us in the past that is incomplete, inaccurate, or no longer relevant. It will be our pleasure to make appropriate modifications.

Contact us with any Questions or Concerns

Trellis Associates takes full responsibility for the management and confidentiality of the personal information it collects. If you have any concerns about this policy, or feel that Trellis Associates is not abiding by it, please contact:

Trellis Associates, LLC.
285 Fifth Avenue
Suite 424
Brooklyn , NY 11215

 

Privacy Policy Changes

Please be sure to visit these privacy guidelines as they may change from time to time.

  Privacy Policy  © 2005 Trellis Associates. All Rights Reserved Designed & Developed by JND Technologies